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Paramount Pictures

Paramount Pictures

www.paramount.com
What is your customer experience with Paramount Pictures?

Paramount Pictures Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Paramount Pictures has a 1.9 star rating from 19 reviews; 33% would recommend and reviews show consumers are mostly dissatisfied with a 74% unfavorable rating share.

Key Takeaways for Future Customers

  • Expect issues with subscriptions and billing when reading Paramount Pictures reviews; ask about refunds before subscribing.
  • Prepare for limited customer service phone support and streaming or playback problems.

Negative Feedback / Risk Areas

  • Repeated billing errors and unauthorized charges.
  • Poor customer service response and refund denials.
  • Streaming failures, ads on paid plans, and programming removals.

Positive Feedback

Some customers praise convenient access, local TV carriage, and excellent content; a few report helpful support resolving issues.

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Media from reviews

Paramount Pictures - Tom cruise
Paramount Pictures - Missing disc from Charmed complete seriesParamount Pictures - Missing disc from Charmed complete series - Image 2Paramount Pictures - Missing disc from Charmed complete series - Image 3Paramount Pictures - Missing Digital code for Godfather trilogyParamount Pictures - Digital code issuesParamount Pictures - Value of a Star Trek pin
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
tom cruise paramount customer service customer service subscription movie smurfs movie film card
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Anonymous
map-marker Akron, Ohio

Billing

I can't find where billing is. I signed up yesterday 3-8-26. I wanted annual for $139.99

Thank you

Susan Wagner.

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Resolved
Lynn G Oex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ipswich, Suffolk

Resolved: Payment

You have taken 2 payments of £7.99 from my bank account in the space of 4 days which I am not happy about and would to like to know why you have done this please.

Regards Lynn Garwood

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Loss:
$7

Preferred solution: Full refund

Victoria O End

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dayton, Nevada

Disappointed

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Beyond disappointing. I have been ignored and all I wanted was what I paid for.

There is obviously a problem with Yellowstone season three discs as Ive purchased several full season sets and they all have the same exact problem. By ignoring me they have made it clear they do not care about the consumer. I paid for a product that clearly is defective. The only time Paramount contacted me was to repeatedly ask me for proof of purchase which I gave them three times.

They even went so far as to have me send them the make and model of my DVD player. Its been months and nothing.

I missed my window to return it because I expected Paramount to do the right thing. It seems I expected too much.

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Nadiah Qtb
map-marker Winchester, Virginia

I want to upgrade to paramount premium

can you pit me thru to Paramount Plus customer service please Yeah just put me theu or give me a Paramount phone # with a human voice Thank you

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Pros:
  • No comment
Cons:
  • No comment

Preferred solution: a human voice at Paramount plus customer service

Anonymous
map-marker Manahawkin, New Jersey

Two and a half men removal

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When are you bringing back Two and a Half Men reruns? It is a great comedy show with a terrific cast. It was on in my area from 4-7 pm and was followed at 7 pm on IFC.

Linda Evans

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User's recommendation: Complain about the removal of Two and a half men reruns!

Anonymous
map-marker Santa Ana, California

Billing issues

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I will NOT pay money for customer service. This is service to correct problems with a company I pay to have their service.

This is a complete and utter Rip Off!

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User's recommendation: Never recommend in a million years!

Anonymous
map-marker New York, New York

Terrible customer service

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Nobody answered the call, it just kept ringing. Its beyond frustrating when you cant get a customer service representative on the line to express your concerns

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Glenn Zco

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Conway, Arkansas

Nothing works 70% of the time! Tubi works 100% of the time!

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I get no movie after ads only a blue screen! For days its been like that or I watch the ads over and over and the Movie never starts!

I am a gamer so I know its not because my stuff is not working!

I am getting it free but no way would I ever pay for such a thing its the worse company I know of! Thank GOD for Tubi!

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User's recommendation: Do not get it!

Anonymous
map-marker Perth, Western Australia

Subscriptions

Hi I recently signed up to paramount and from day one it didn't work on my tv, I was told we're working on the problem and we'll be in touch, over week later nothing, so cancelled and now informed there will be no refund for the whole year I paid, I don't think this is fair. NOT HAPPY!

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User's recommendation: Don't sign a year even if never used a day, you won't get your money back

Dimple S Gsg

Tom cruise

Paramount Pictures - Tom cruise

Hello how are you doing today I want to tell you about me what happened with me because impostor I have fallen love with tom cruise because impostor he talld me Im tom cruise he love me but he was not tom cruise he was playing with my feelings for money he took my money for fan card its okay mu bad luck i just want your help I want tom cruise gmail or telegram link I want to talk with tom cruise because I have fallen love with tom cruise its big story now I cant live without tom cruise my name is dimple from India please tell tom cruise send me tom cruise gmail or telegram links please my gmail is dimplesprana@***.com now Im in Tanzania

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1 comment
Guest

The real Tom Cruise will never see this. It's concerning you say you can't live without him. I hope you realize he has a serious girlfriend, actress Ana de Armas.

Tanya B Hmh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Council subscription

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I made a mistake and signed up for Paramount+ Plus, and I just wanted to sign up for the regular Paramount and pay $7.99 monthly. I want this subscription canceled.

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Loss:
$50

Preferred solution: Full refund

User's recommendation: I don’t won’t to pay $49.99 I was trying to to pay $7.99 a not if I don’t get my money back I wt never sign up again it is very hard to collect your company.

Aman Jqp

Satisfied

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Very satisfied with the help I received AI was very knowledgeable and answered all my questions and walked me through everything step-by-step{{Redacted}}

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Resolved
Valaree B Tnd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Sound track of a different movie playing loudly while watching another

Updated by user Sep 03, 2025

Company fixed the issue and I have been provided with full refund. Be sure to understand fine print before agreeing to a 7-day free trial.

Original review Aug 19, 2025
While watching "Wicked," it seemed that the sound track was "ahead" of itself. I could hear songs and dialog that did not "match" what I was seeing.

Very disconcerting...
Then while watching "Pretty Woman, " the soundtrack of "Sonic the Hedgehog" was playing very loudly throughout the movie! Thankfully I could put on the closed captioning enough to follow the gist of the Movie I chose...
Today, when I opened laptop, the soundtrack of a movie was STILL ON!

I have muted it down to 0%. Not sure when it will be completed...
PS I do NOT like to be referred to as a "Pissed Customer." But I am glad that I have cancelled my free one-week trial.
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Loss:
$1

Preferred solution: Full refund

Metaxo V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Steaming program isn't working

I am watching a program, and my TV freezes. It only happens on the Paramount+ channel.

My case # is 2330****. I had called on 926, and somebody said they would take care of it.

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Pros:
  • Love there shows
Cons:
  • Not able to talk to a person and they do not follow thru

Preferred solution: I want them to solve my problem

User's recommendation: I is almost impossible to get help very hard to get to talk to someone my paramount+ has not been working for two weeks and paramout has not taken care of it yet

Anonymous
map-marker Amite, Louisiana

Customer service is a joke either I talk to somone or I go another route

I used to get CBS channel 5 news MobileAl / Pensacola Fla., last few weeks (not sure exact date) I was changed to a New Orleans channel WWLTV not what channel number...why?

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User's recommendation: Pay pay pay out of patience

Monica R Dhy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Got hung up on !!

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Updated by user Aug 05, 2025

DO NOT GET ANYTHING FROM PARAMOUNT THEY DO NOT CONTACT YOU BACK WHEN YOU CONTACT THEM

Original review Jul 19, 2025

I cancelled paramount approximately 8 months ago and yall have been charging me you can look and see i havent watched it at all.

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